TRADEWEAVE • POWERPLAY OPERATIONS
Privacy policy
Effective date: November 9, 2026
This policy describes how Tradeweave handles information while providing PowerPlay lead monitoring and response services to generator businesses that authorize this work.
Who provides the service
Tradeweave provides PowerPlay lead monitoring and response services to generator businesses that authorize Tradeweave to access their accounts for that purpose. Questions about this policy can be sent to [email protected].
Information processed
- Client account identifiers, service configuration, and PowerPlay account session information needed to operate each authorized browser profile.
- Lead information shown in PowerPlay Opportunities after an assignment is verified, which may include customer name, phone number, mobile number, email address, postal address, lead source, and created date.
- Operational records such as client/account alias, event status, timestamps, and alert delivery status.
- OAuth authorization information for the configured Gmail sender, including a refresh token stored in a restricted secrets file on the service host.
How information is used
Tradeweave uses this information to monitor client-authorized PowerPlay accounts, verify lead assignments in the Opportunities view, and deliver customer details to recipients designated by the client so they can follow up. Any claim procedure is performed only within the service scope agreed with the client. Customer details are not used for advertising or sold.
Gmail API access
The email integration requests the Gmail send-only permission (https://www.googleapis.com/auth/gmail.send) to send configured alerts from the authorized sender account. It does not use Gmail API access to read, search, or modify mailbox messages. Google processes the email content and delivery metadata under its own terms and privacy practices.
Storage, sharing, and retention
Browser profiles, configuration, and OAuth tokens are stored in access-restricted files on the service host. Routine monitor logs are designed not to include customer contact details. A temporary delivery record may hold contact details while an alert is being processed; those fields are removed after the delivery result is recorded. Alert emails remain in the sender’s and client-designated recipients’ mailboxes according to their account settings and retention policies.
Information is shared with the client-designated alert recipients and the service providers needed to operate PowerPlay and send email. Tradeweave does not sell customer lead information.
Security
The service uses isolated browser profiles for client accounts, limits Gmail access to sending alerts, restricts secrets and logs, and avoids recording raw page content or network payloads in routine logs. Access to service hosts and mailboxes is limited to authorized personnel.
Client choices and contact
Clients can request information about their service data, update designated alert recipients, or end the service relationship. The configured Gmail account owner can revoke Gmail authorization through Google Account settings. For privacy questions or requests concerning information handled by Tradeweave, contact [email protected].
Third-party service
PowerPlay is a Generac service. Tradeweave’s monitoring tool is independent and is not affiliated with or endorsed by Generac. Use of PowerPlay remains subject to Generac’s applicable terms and privacy notices.